Back by popular demand!
After bringing down the (virtual) house at ImagineAdmin in April, Lisa Olsen returns for another crowd-favorite session.

“Empowerment” gets thrown around a lot - but what does it really mean for today’s Administrative Professional? This session takes the mystery out of the word and replaces it with real clarity, confidence, and a roadmap you can actually use to change your future.

In this Beacon Institute Session you will:

• Define empowerment in the context of evolving assistant roles and clear up common misconceptions.

• Spot self-defeating thinking traps that quietly hold you back.

• Learn practical strategies for confidence and assertiveness that work in real-world scenarios.

• Explore four essential habits of empowered assistants: Conflict, Negotiation, Risk, and Competition.

• Review the five building blocks of empowerment that set the foundation for growth.

• Discover value-add skills like critical thinking and resilience that leaders rely on.

• Distinguish empowerment from entitlement — and why that difference matters.

You’ll leave with sharper tools, a stronger mindset, and a fresh perspective on how empowerment isn’t just a buzzword — it’s a professional advantage.

About the Speaker:
Lisa Olsen, Founder of Lisa Olsen Professional Development and Senior EA at Intermountain Health, is a 30-year Executive Assistant, speaker, coach, and champion for Administrative Professionals everywhere.