I've never found myself in a tricky situation," said no Administrative Professional ever.

That's why we're excited to bring 'Tricky Situations with Lisa Olsen’ to the Beacon Institute for 2026! Tricky situations are inevitable when it comes to helping lead organizations in partnership with your executive but that doesn't mean you immediately have the answers to every curveball thrown your way.

Led by Lisa Olsen—the new leader of ACE Peer Learning Network. Lisa has over 30 years of experience as a senior executive assistant, administrative manager, and educator.

These sessions will be monthly and will feature real-life, crowd-sourced situations from members. Lisa will offer her expert guidance, and together with event attendees, you'll explore solutions in real-time.

Lisa advocates for continuous learning and encourages administrative professionals to expand their potential, take initiative, and practice being “relationship engineers.” An enthusiastic and sought after speaker, her presentation style is engaging, educational, and motivational.

Her successful career as a senior executive assistant, administrative manager, and educator spans over 30+ years. She is an experienced professional development workshop facilitator and engaging conference speaker. Her passion is to help elevate the administrative career and share her knowledge and experience to help others recognize their potential and build empowered confidence in their administrative roles.

She is a Certified World Class Assistant and is certified to teach the Star Achievement and World Class programs through Office Dynamics presenting them both in Las Vegas and virtually for over 15 years. She was one of the original members of the Advisory Council for the Administrative Professionals Conferences serving two years to assist in conference educational planning and session content. She is a repeat speaker at conferences promoting leadership, resilience, and communication.